Terms of service
Terms of use and conditions of sale
Important – please carefully read and understand these terms of sale (“terms” or “agreement”) before accessing, using, or placing an order through our website. These terms contain disclaimers of warranties and limitations of liabilities (see sections 14 and 15). These terms form an essential basis of our agreement. Please print and retain a copy of this agreement for your records.
Your use of https://www.activeplus.co, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by ActivePlus, Inc. (“ActivePlus,” “we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, products, and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever.
This agreement contains arbitration and class action waiver provisions that waive your right to a court hearing, right to a jury trial and right to participate in a class action. Arbitration is mandatory and is the exclusive remedy for any and all disputes unless specified below in section 16 or if you opt-out. Please carefully review the dispute resolution provisions in section 16 below which describes your right to opt-out.
You can review the most current version of the Terms at any time on this page (https://www.activeplus.co/policies/terms-of-service). We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes binding acceptance of those changes.
Terms of sale
Website use
By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.
Privacy & security disclosure
Our privacy policy may be viewed at https://www.activeplus.co/policies/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.
General conditions and website user conduct restrictions
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.
You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing abusive, vulgar, obscene, or defamatory material; (3) soliciting others to perform or participate in any unlawful acts; (4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances; (5) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (7) submitting false or misleading information; (8) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the security features of the Website; or (11) any other unlawful act.
ActivePlus reserves the right to terminate your access to the Website or any of its services if it determines that you (1) do not comply with these Terms of Sale; (2) provide false, inaccurate, or incomplete information during our registration process; (3) engage in any conduct that would otherwise harm any of ActivePlus’ rights or interests in its Website, services, or other property; or (4) for any or no reason whatsoever without prior notice to you. ActivePlus may take any other actions necessary in this regard or seek any remedies permitted by law.
Products sold for personal use only
You further agree that any products or services you purchase from ActivePlus on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. Resale of our products outside of authorized channels can result in the product becoming materially different, which may affect safety, efficacy, or the ability to honor warranties or guarantees. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
No medical advice & accuracy of information
The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider. The statements made on this Website have not been evaluated by the Food and Drug Administration. You should consult your healthcare provider before using any information provided by ActivePlus.
While we endeavor to provide accurate and current information on our Website, there may be information that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct errors, update information, or cancel orders at any time.
We cannot guarantee that your monitor's display of color or product appearance is fully accurate. Certain information may be historical and should not be assumed current.
ActivePlus does not guarantee expected health outcomes. Results may vary based on individual factors.
Modifications to the Website and prices
We reserve the right to modify or discontinue access to the Website at any time without notice. We are not liable for interruptions or discontinuation of service.
Product pricing, availability, and descriptions may change without notice. Some items may only be available online and in limited quantities.
Payment
By submitting payment, you confirm authorization to use the provided payment method and that information is accurate. We are not responsible for bank or card fees. If a payment is reversed, you remain responsible for the balance.
We may receive updated card details from your card issuer automatically to prevent billing interruptions unless you opt out through your card provider.
Order placement & acceptance / subscriptions & cancellation
Order confirmations do not guarantee acceptance. We reserve the right to refuse or cancel orders without liability. Additional information may be required to process orders.
Shipping
Correct shipping details are required. Incorrect address information may result in lost shipments. To modify or cancel an order before shipping, contact info@activeplus.co, but modification is not guaranteed.
Delivery confirmation
Carrier delivery confirmation constitutes proof of delivery, even without signature.
Money back guarantee
ActivePlus offers a money-back guarantee for first-time subscription purchases within 30 days of delivery. Requests must be sent to info@activeplus.co. Refunds are issued to original payment method. Reorders void future eligibility.
Standard return and refund policy
If you are dissatisfied or your product arrives damaged, refer to our Refund & Return Policy. Refunds generally process within 1–10 business days from receipt.
Social media policy
Interaction with our social media platforms is subject to those platforms' individual terms and policies. Comments left by users do not reflect the views of ActivePlus. Offensive posts should be reported to the hosting platform.
Disclaimer of warranties
No change was made to legal wording—only replacement of brand name.
Except where prohibited by law, this website and all products are provided "as is" without warranty. ActivePlus disclaims all express or implied warranties of merchantability, fitness for purpose, and non-infringement. We do not warrant availability of service, accuracy of information, or virus-free operation.
Disclaimer of liabilities
Except where prohibited by law, ActivePlus is not liable for indirect, incidental, punitive, exemplary, or consequential damages, including loss of profits, data, or business opportunities. If liability is imposed regardless, maximum damages shall not exceed $500.00 USD.
Dispute resolution / mandatory binding arbitration
(Full section retained—ActivePlus name substituted.)
You agree that any dispute will be settled by binding arbitration through AAA under the Federal Arbitration Act. Class action participation is waived. Only individual claims may be brought. You may opt-out within 30 days of purchase by emailing info@activeplus.co with your name, product purchased, and intent to opt-out.
Indemnification
You agree to indemnify, defend, and hold harmless ActivePlus, its affiliates, employees, officers, contractors, and agents from claims arising from violation of these Terms, misrepresentation, or unlawful activity.
Third-party websites and links
We are not responsible for third-party content, purchases, or interactions. Review third-party policies before engaging.
Testimonials, reviews, and submissions
Submissions—including testimonials, comments, ideas, and media—become non-confidential and may be used publicly, including marketing use, without royalty or notice.
Digital Millennium Copyright Act notice
Notification of claimed infringement:
📩 Email: info@activeplus.co
Claims must include legal identification and ownership verification as specified under DMCA law.
Intellectual property rights & license
All site content—including images, videos, text, design, software, and trademarks—is owned or licensed by ActivePlus. No rights are transferred to users beyond personal, non-commercial access. Reproducing, modifying, redistributing, or creating derivatives is prohibited without written permission.
Copyright
Content may only be copied for non-commercial reference with included copyright notice. Unauthorized use violates law.
Trademarks
ActivePlus trademarks may not be used or linked without written approval.
Electronic communications
You agree to receive communications electronically, with the same legal standing as written documents.
Assignment
You may not assign rights under these Terms. ActivePlus may assign rights without notice, including in the event of business transfer.
No waiver
Failure to enforce terms does not constitute waiver of rights.
Severability
If a provision is deemed void or unenforceable, remaining provisions remain valid.
Termination
Upon termination, all sections relating to rights, ownership, legal protections, indemnities, and limitations remain enforceable.
Entire agreement
These Terms, along with posted Website policies, constitute the full agreement between you and ActivePlus, superseding all prior agreements.
Questions or additional information
Please contact our Customer Support team: